Where do you deliver to?
We deliver to all suburbs of Metropolitan Sydney.
What days do you deliver?
We deliver Mon to Sat, between 8am and 3.30pm. More specific time windows are available at an extra cost.
What are the delivery times?
Deliveries are typically done between 8am and 3.30pm. More specific time windows are available at an extra cost.
Can I request a specific delivery time?
Yes. See below for details:
Do you offer gluten free cakes?
Yes. Check them out here. They are very popular and you'll never guess that they're gluten free.
Are your cakes Halal?
Yes. We only use halal-based ingredients for all products. No alcohol is used in any of cakes or other sweets.
Do you have vegan cakes?
Yes. Our vegan chocolate cake is both vegan and gluten free. Very popular!
What payment options are there?
We accept Mastercard, Visa and American Express.
What is the minimum order for delivery?
Standard minimum order for delivery is $70 (some regional Sydney suburbs have a higher minimum).
On especially busy days min. order is $80 to cover staff overtime / penalty rates. These dates are:
What if nobody is home to accept the delivery?
If there is no one to accept a delivery, the driver will call the contact number registered with the order for instructions. If contact can’t be made, the order will likely be returned to our kitchen.
Please note that our drivers usually cannot wait more than 10 mins at a delivery destination.
We offer redelivery of an order for $30, organised by customer service for orders that couldn't be delivered first time.
Do you offer custom products or changes to existing products?
No. Our products are sold 'as is', i.e. as they appear on our website. We don't tailor products ordered to specific customer needs.